Here are the answers to the most common questions we receive. If you still don’t find what you’re looking for, please email your question to us at
Orders normally arrive around 2-5 working days after purchase.

Currently we only ship to the UK via, and the USA via However: we will be shipping to other countries very soon. If you are outside of these locations, please sign up to our newsletter via the bottom of our homepage (at and we will be sure to let you know when we ship there.

Please email and we will send you all the relevant information.

Yes - All of our nest beds and the removable inside cushions are machine washable at 30°. If you have a pillow or cushion bed, these have a removable cover that can be washed on the same temperature.

Not at this time but as we grow, we may in the future.

Yes - We advise our collars and leads to be hand washed / wiped down, or put on a cool machine wash.

We offer a 1 year warranty on our beds only from the date of purchase. The warranty only covers manufacturing defects and does not include accidental damage, wear and tear or customer / dog damage e.g. dog chewing the leather.

We have a variety of models to suit various size breeds. Please take care to read the descriptions to avoid any disappointment.

Measure your dogs neck.

Our collars have 3 measurements:

1) the full length of the collar from end to end 
2) the width 
3) the neck size suitable.

Please select the size of the collar that fits your dogs neck size.

For dogs who like to curl up and feel protected - Our nest beds are perfect. When choosing the nest bed size - please take note of the sleeping area measurements. This is the size available for your dog to curl or stretch out. For dogs who like to stretch out, or for those slightly older or smaller, that find climbing into a bed difficult - Either our pillow or cushions beds are ideal. All beds are made with top grade upholstery fabric that is extremely tough and hard wearing, plus are packed full of virgin fibre to encourage a healthy sleeping position.

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