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Lucca Dog Collar
The best way to clean our collars, leashes, and poobag holders is to wipe them with a damp cloth or sponge and then leave them to dry naturally away from any heat sources.
For leather: you can use an eco-friendly cleaning substance, like a spray-on bamboo extract, to add moisture and replace any natural oils that may have been lost over time. Finally, a little extra shine can be added with the careful use of some metal polish.
For fabric: you can use an eco-friendly dish soap or dog shampoo and a soft nylon brush as needed.
We're just as excited to get this to you as you are to receive it, however due to COVID-19 some orders take longer than expected. Feel free to check the status of your order anytime at firstname.lastname@example.org
We only ship to the UK & Europe at the moment. Apologies if this is an inconvenience.
FREE SHIPPING ON ALL ORDERS OVER £75.
Delivery estimations are only valid if ordered by 1pm GMT
£0-£40 UK Orders = £2.50 to ship (2-5 Business Days)
£40-£75 UK Orders = £6.50 to ship (2-5 Business Days)
£75+ UK Orders = FREE
Do you want to return something? No problem!
Within 30 days of receiving your order you can return any item for a refund, or you can exchange it for a different item. Just make sure your item has the original tags attached and it is in it’s original packaging, unused.
All you need to do is contact us at email@example.com and one of our team will provide you with the returning information. As soon as we receive it we will provide you with a refund or send you the item you wish to exchange for.
Please see our terms and conditions for more details.
The warranty only covers manufacturing defects and does not include accidental damage, wear and tear or customer / dog damage e.g. chewing the leather.